№ 01 — Support
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Most answers are a search away. The rest are one message from a person who knows the product — no ticket queue, no phone tree.
21 topics
Getting started
Set up your shop in ten minutesRead →Connect your own domain
Import your clients and services
Choose a curation for your storefront
Payments & payouts
How payouts reach your bankRead →Why there is no commission
Take a deposit on a bookingRead →Refunds and partial refundsRead →Send a branded receiptRead →Bookings & calendar
Reduce no-shows with remindersRead →Set up a waitlist
Block time off and holidaysRead →Let clients reschedule themselves
Your line & messaging
Claim your business phone line
Send reminders from your number
Set up loyalty and memberships
SMS consent and compliance
Getting started
Set up your shop in ten minutesRead →Connect your own domain
Import your clients and services
Choose a curation for your storefront
Payments & payouts
How payouts reach your bankRead →Why there is no commission
Take a deposit on a bookingRead →Refunds and partial refundsRead →Send a branded receiptRead →Bookings & calendar
Reduce no-shows with remindersRead →Set up a waitlist
Block time off and holidaysRead →Let clients reschedule themselves
Your line & messaging
Claim your business phone line
Send reminders from your number
Set up loyalty and memberships
SMS consent and compliance
No match for that yet — but a person can help.
Email [email protected] ↗
Still stuck? A person, not a bot.
Urgent
Something critical affecting bookings?
Email [email protected] with “URGENT” in the subject and we'll respond ASAP. Please reserve this for genuine emergencies — for everything else, use the contacts above.
Platform statusstatus.bloomber.co ↗